A sales-and-service professional who manages a company's most strategic customer relationships and revenue streams.
What key-account managers do
Key-account managers steward a small portfolio of high-value clients, leading quarterly business reviews, expanding the contract footprint, coordinating delivery teams, and protecting renewal revenue. They are the senior point of contact for executive stakeholders.
Training path
Most start in entry-level sales or customer-success roles after a bachelor’s degree in business, marketing, or a relevant industry-technical field. Promotion typically follows five to ten years of quota-carrying success.
Work setting
Common settings include enterprise software companies, industrial manufacturers, pharmaceutical sales teams, consulting firms, and consumer-packaged-goods companies serving major retailers. Travel to client sites is frequent.
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Key Account Manager starts with K and ends with R. Browse other professions along the same letter.
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