A 911 telecommunicator who answers emergency calls and coordinates police, fire, and medical response.
What emergency dispatchers do
Emergency dispatchers answer 911 calls, gather critical information, and assign responders. They coach callers through CPR and bleeding control, manage multi-agency incidents, and track unit status in real time. They are the calm voice during the worst moments of a caller’s life.
Training path
Most US dispatchers complete an agency-run dispatch academy covering call handling, emergency medical dispatch, fire dispatch, and law enforcement procedures. National certifications from organizations such as APCO and the IAED validate skills.
Settings
Dispatchers work in city, county, and regional public safety answering points (PSAPs), state highway patrol dispatch centers, hospital communications, ambulance services, university and transit police, and the US Coast Guard.
Find more professions by letter
Emergency Dispatcher starts with E and ends with R. Browse other professions along the same letter.
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